Carl Leadbeater

Supporter
DISC Type : s

Head of Waste Water Operations at Thames Water

London, England, United Kingdom

Overview

Carl Leadbeater is a seasoned operations leader, currently serving as the Head of Waste Water Operations at Thames Water. He focuses on steering field teams to deliver customer-conscious and cost-effective services. His career is marked by developing initiatives that drive commercial growth and improve business performance, with previous leadership experience at RAC.

Personality Overview

Risk-averse

Social Proof Driven

Thoughtful In Approach

They usually go by the book, following all rules and procedures.  They are unlikely to become strong champions as they don't prefer pushing other people. They are good and approachable with everyone, internally and externally.

Topics They Care About

Pollution Prevention
He is a vocal advocate for environmental protection, specifically highlighting the negative impact of wet wipes on the sewer network and calling for a ban on their plastic components.
Wastewater Operations
He leads the wastewater and sewage operations for Thames Water in South London, ensuring millions of residents have a reliable and environmentally friendly service.
Field Service Delivery
His experience at both Thames Water and RAC showcases a focus on managing large field teams to deliver high-quality, efficient roadside and utility services to customers.

Media Appearances

Carl has no verified media appearances

Work History

12-2024
Head of Waste Water Operations at Thames Water
5-2024 - 12-2024
Head of North and South London Waste Water Networks and Pumping at Thames Water
7-2017 - 6-2024
Head of South Region Waste Water Network Operations at Thames Water
1-1984 - 5-1995
Regional Operations Manager at RAC

Education

2017 - 2017
Education details unavailable from Prince2
2013 - 2013
Organizational Leadership from Management Development Programme

More Information

Social Presence :

Prographics :

Exp : 20 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of Waste Water Operations at Thames Water
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Insights For Selling To Carl

During A Call Or A Meeting

DO's

  • Show willingness to accommodating their needs or requests
  • Focus your pitch on the impact that you could help them have on their organization
  • Use phrases like ‘others say that’, ‘zero risk in’, ‘seen proof of’ etc.

DONT's

  • Don’t rush them to make quick decisions
  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.
  • Avoid saying anything that sounds like a risky proposition

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carl is

  • Low risk, approval of other stakeholders and successful process-based evaluation are most important for them.
  • Will you ever get a clear answer from Carl

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Carl move?

  • They do not like to rush, so they could be slow in making decisions.
  • Can Carl take some risk or not?

  • They are risk-averse and like to make decisions that others support.

You And Carl

Personality Compatibility


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