Carly Rogers

Inspirer
DISC Type : di

Area Vice President Customer Success - EMEA at Synthesia

London, England, United Kingdom

Overview

Carly Rogers is the Area Vice President of Customer Success for EMEA at Synthesia, leveraging extensive experience from leadership roles at Icertis and Sprinklr. She is a graduate of the University of Delawares Lerner College of Business & Economics. Colleagues describe her as an inspiring, fast-learning, and solution-oriented leader.

Carly is a strong advocate for advancing women in business, demonstrated by her role as a founding member of Chief, a private network for senior women executives. She is passionate about building strong professional relationships and fostering a supportive, positive environment, often highlighting the successes and character of her colleagues.

Unique fact: She was a founding member of Chief, a private network designed to drive more women into positions of power and help them stay there.

Personality Overview

Achievment Oriented

Charming & Persuasive

Fast Adopter

They usually prefer to drive the conversation.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

Value Realization
Emphasizes creating detailed success plans and aligning on value from day one to ensure customers achieve their desired business outcomes with a product.
AI Video Technology
As a leader at Synthesia, she is at the forefront of the AI video generation industry and is passionate about the company's growth and innovation.
Women in Leadership
She is a founding member of Chief, a private network created to support and elevate women in executive leadership roles across various industries.

Media Appearances

Carly Rogers - Area Vice President Customer Success - The Org. Featured in The Org

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Work History

1-2026
Area Vice President Customer Success - EMEA at Synthesia
8-2025 - 1-2026
Senior Director, Customer Success at Synthesia
1-2024 - 8-2025
VP Customer Experience & Success, EMEA at Icertis
1-2023 - 4-2024
Founding Member at Chief
8-2022 - 1-2024
RVP Customer Success - Global Strategic Accounts Europe at Sprinklr

Education

Bachelor of Science from Alfred Lerner College of Business & Economics at University of Delaware

More Information

Social Presence :

Prographics :

Exp : 16 Location : London, England, United Kingdom Job Level : Senior Designation : Area Vice President Customer Success - EMEA at Synthesia
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Insights For Selling To Carly

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Refer to testimonials from well known people to highlight the value of your product
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carly is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Carly

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Carly move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Carly take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Carly

Personality Compatibility


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