Carol Hwang

Examiner
DISC Type : sc

Service Advisor at Caliber Collision

Knoxville Metropolitan Area, United States

Overview

Carol has no verified overview

Personality Overview

Unexpressive

Late Adopter

Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They do not like taking risks at all and go for proven options in the end. Being observant comes to them naturally.

Topics They Care About

Carol has no verified topics they care about

Media Appearances

Carol has no verified media appearances

Work History

2-2020
Service Advisor at Caliber Collision
10-2016
General Manager at Caliber Collision
7-2016 - 10-2016
General Manager at ABRA Auto Body & Glass
12-2014 - 7-2016
Assistant Service Manager at MINI of Knoxville
7-2013 - 12-2014
Service Advisor at Service King

Education

Associate's degree with Honors from GA Military College
Business Administration and Management from Taylor University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Knoxville Metropolitan Area, United States Job Level : Senior Designation : Service Advisor at Caliber Collision
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Insights For Selling To Carol

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carol is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Carol

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Carol move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Carol take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Carol

Personality Compatibility


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