Carol Shakespeare

Doer
DISC Type : sd

Interim - Head of PMO IT Operations at Specsavers

Weybridge, England, United Kingdom

Overview

Carol Shakespeare is a results-driven Head of PMO with extensive experience in change and delivery for global organizations. Described by colleagues as a strategic and hands-on leader, she specializes in building PMO functions, implementing governance, and driving digital transformation. She holds an OpenAI ChatGPT Professional Certificate, underscoring her forward-thinking approach.

Outside of her professional life, Carol appears to have an interest in creative pursuits, having taken arts and crafts classes to further her skills on personal projects.

She has served on the Judging Committee for the PMO Global Awards for two consecutive years, 2023 and 2024.

Personality Overview

Deliberate Doer

Fast-paced

Long-term Focused

They might take some time to make their mind up but once they do, they don't change it easily.  They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

PMO Governance
Her entire career is focused on establishing and managing PMOs, launching governance processes, and defining core service offerings for major companies like Specsavers and Mercer.
AI in Project Management
She recently completed an OpenAI ChatGPT professional course, indicating a strong interest in applying emerging AI technologies to her field of project management.
Recognizing PMO Excellence
Her repeated involvement as a Judging Committee member for the PMO Global Awards shows a passion for celebrating and acknowledging top performance in her profession.

Media Appearances

Carol has no verified media appearances

Work History

5-2025 - 11-2025
Interim - Head of PMO IT Operations at Specsavers
2-2024
PMO Specialist at PMO SPECIALISTS LIMITED
2-2024 - 4-2025
Interim Head of IT PMO at Panda Recycling UK
1-2024
PMO Specialist at PMO SPECIALISTS LTD
8-2023 - 1-2024
Head of PMO at Milk & More

Education

Education details unavailable from Tomlinscote

More Information

Social Presence :

Prographics :

Exp : 6 Location : Weybridge, England, United Kingdom Job Level : Junior Designation : Interim - Head of PMO IT Operations at Specsavers
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Insights For Selling To Carol

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carol is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Carol

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Carol move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Carol take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Carol

Personality Compatibility


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