Caroline Hirst

Evaluator
DISC Type : dcs

Group Talent, Leadership and Learning Director at Currys plc

London, England, United Kingdom

Overview

Caroline Hirst is the Group Talent, Leadership and Learning Director at Currys plc, leveraging extensive experience from roles at Diageo and Haleon. An alumna of The University of Manchester, she is an expert in talent management, inclusion, and driving organisational effectiveness. Her career is focused on building strong businesses through developing great people.

Caroline is a passionate advocate for diversity and gender equality, viewing it as more than just representation but about breaking down stereotypes to create environments where everyone can thrive. She has personally championed progressive family-leave policies, reflecting a deep commitment to supporting working parents and fostering an inclusive culture.

While HR Director at Diageo Africa, she was instrumental in launching a policy providing six months of paid maternity leave across the continent.

Personality Overview

Hard To Convince

Quality Focused

Thorough Evaluator

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Talent & Leadership
Her current and past director-level roles at Currys and Diageo are explicitly focused on talent development, leadership pipelines, and learning.
Gender Equality
She has publicly shared her pride in company rankings for gender diversity and advocates for women's empowerment, as seen in her posts and interviews.
Diversity & Inclusion
A central theme of her professional identity, she actively works to create inclusive environments and shared posts celebrating her company's D&I achievements.

Media Appearances

Caroline has no verified media appearances

Work History

2-2026
Group Talent, Leadership and Learning Director at Currys plc
8-2025 - 2-2026
People Director at Currys plc
3-2023 - 1-2024
Global Head of Organisation Effectiveness (Interim position) at Haleon
9-2016 - 12-2022
HR Director, Africa at Diageo
7-2014 - 8-2016
Talent Director at Diageo

Education

1995 - 1996
MSc from The University of Manchester
1991 - 1994
BSc Politics from University of Bristol

More Information

Social Presence :

Prographics :

Exp : 20 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Group Talent, Leadership and Learning Director at Currys plc
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Insights For Selling To Caroline

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Don’t focus on relationship, focus purely on the merit of your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caroline is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Caroline

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Caroline move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Caroline take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Caroline

Personality Compatibility


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