CeCe Catto

Energizer
DISC Type : I

Customer Success Manager at Zocdoc

New York, New York, United States

Overview

CeCe has no verified overview

Personality Overview

Relationship Oriented

Full Of Energy

Imaginative

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

CeCe has no verified topics they care about

Media Appearances

CeCe has no verified media appearances

Work History

11-2023 - 8-2024
Customer Success Manager at Zocdoc
5-2022 - 1-2023
Strategic Account Development Representative at Samsara
11-2021 - 5-2022
Mid-Market Account Development Representative at Samsara
9-2021 - 11-2021
Account Development Representative at Samsara
3-2020 - 1-2021
Keyholder at SoulCycle Inc.

Education

2017 - 2021
Bachelor's degree from Santa Clara University
2013 - 2017
High School Diploma from The Potomac School

More Information

Social Presence :

Prographics :

Exp : 3 Location : New York, New York, United States Job Level : N/A Designation : Customer Success Manager at Zocdoc
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Insights For Selling To CeCe

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t be too formal, focus on building comfort and trust
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with CeCe is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from CeCe

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will CeCe move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can CeCe take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And CeCe

Personality Compatibility


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