Chad Storlie in

Chad Storlie

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Senior Director, Analyst - Marketing and Customer Experience (CX) at Gartner
📍 St Augustine, Florida, United States

Chad Storlie is a Senior Director at Gartner, where he advises clients on customer experience (CX), analytics, and marketing growth. An alumnus of Georgetown University and Northwestern, he is also a published author and retired U. S. Army Special Forces officer. Colleagues describe him as an engaging, substantive, and mentor-like figure.

Outside of his corporate role, Chad is a decorated military combat veteran with over 20 years of service. He is passionate about applying military leadership principles to business and has taught marketing at multiple universities. He also founded "The College Pick" to help students find schools with strong career outcomes.

He is the author of two books that teach veterans how to translate military skills into corporate success.

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Experience
15 Years
Current Role
Senior Director, Analyst - Marketing and Customer Experience (CX)
Job Level
Senior
Location
St Augustine, Florida, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Chad cares about

CX Strategy
His role at Gartner and extensive career history is focused on using customer analytics, VoC, and journey mapping to drive business growth and customer loyalty.
AI in Marketing
He frequently shares Gartner research on the impact of AI on marketing functions, including content operations, budgeting, and the future of work for marketing teams.
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Career

Work history

7-2021
Senior Director, Analyst - Marketing and Customer Experience (CX)
Gartner
10-2020 - 7-2021
Director Customer Experience
Seqirus
6-2019 - 9-2020
Director, Marketing, CX & Pricing
CSX
1-2018 - 6-2019
Director, Digital Customer Experience Strategy
Emerson
1-2015 - 12-2017
Director, Customer Experience & VOC Insights
Union Pacific Railroad
In the press

Media appearances

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Education
MBA
Georgetown University McDonough School of Business
BA
Northwestern University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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