Chasity Parker

Wildcard
DISC Type : ics

Director, Digital Support Operations at Compass Group USA

Charlotte, North Carolina, United States

Overview

Chasity Parker is the Director of Digital Support Operations at Compass Group USA, where she leads support for digital products and retail solutions. She is a results-driven leader with expertise in streamlining operations, strategic planning, and process improvement. She holds an MS from the University of North Carolina.

Outside of her direct professional duties, Chasity appears to be motivated by personal and professional development. Her shared content suggests a focus on growth and overcoming struggles to achieve progress, reflecting a strong sense of determination and a forward-looking mindset.

Unique fact: Chasity built and managed a Customer Care department from the ground up at Family Dollar, developing all the standard operating procedures for the team.

Personality Overview

Friendly But Slow

Curious But Skeptical

Requires Proof

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Digital Support Strategy
Her current role focuses on leading support for digital products, retail solutions like POS and Kiosks, and mobile technologies for Compass Group USA.
Operational Improvement
She emphasizes streamlining operations, improving team metrics, and developing standard operating procedures in both her current and past roles.
Team Leadership
Throughout her career, she has focused on building, training, and developing teams, establishing a culture of ownership and improving relationships with business partners.

Media Appearances

Chasity has no verified media appearances

Work History

8-2022
Director, Digital Support Operations at Compass Group USA
6-2021 - 8-2022
Manager, Digital Support Operations at Compass Group USA
8-2018 - 6-2020
IT Business Partner / Technical Analyst at Curvature
10-2014 - 11-2018
Customer Care Department Manager at Family Dollar
1-2013 - 10-2014
Information Technology Help Desk Manager at Family Dollar

Education

2004 - 2006
MS from University Of North Carolina at
1999 - 2003
BS from Johnson C. Smith University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Charlotte, North Carolina, United States Job Level : Mid-senior Designation : Director, Digital Support Operations at Compass Group USA
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Insights For Selling To Chasity

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Invite them for a social do but don’t rely solely on the relationship
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chasity is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Chasity

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Chasity move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Chasity take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Chasity

Personality Compatibility


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