Cheryl Griffin in

Cheryl Griffin

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Vice President of Professional Services at Verato
📍 Ormond Beach, Florida, United States

Cheryl is the Vice President of Professional Services at Verato, with over 30 years of experience in healthcare and data management. She leads expert teams in identity management and data quality to improve patient care. Colleagues describe her as intuitive, focused, and an amazing leader. She holds a BS from the University of Pittsburgh.

She recently earned certifications in "Generative AI Fundamentals" and from the Pragmatic Institute, focusing on using real customer insight—not assumptions—to solve key problems.

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Experience
26 Years
Current Role
Vice President of Professional Services
Job Level
Senior
Location
Ormond Beach, Florida, United States
Personality Overview

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Communication Style
Decision Approach
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Cheryl cares about

Healthcare Identity
Leads teams focused on healthcare identity management and believes accurate identity data is foundational for innovation and patient trust.
Customer Experience
Passionate about developing and retaining world-class service teams to deliver the best possible customer experience and outcomes for clients.
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Career

Work history

8-2022
Vice President of Professional Services
Verato
5-2021
Customer Success Leader
Verato
4-2010 - 4-2021
Expert Labs Services Leader
IBM
3-1999 - 3-2010
Professional Services Leader
Initiate Systems, Inc. (acquired by IBM in 2010)
Professional Services Leader
Dynamic Healthcare, Inc. (acquired by Cerner in 2001)
In the press

Media appearances

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Education
1986 - 1991
BS
University of Pittsburgh
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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