Chris Rihm

Observer
DISC Type : ci

Senior Account Executive at Grafana Labs

United States

Overview

Chris is a Senior Account Executive at Grafana Labs, where he specializes in helping IT and business leaders develop their observability strategy. A graduate of Purdue University, he has a background in strategic sales from his time at Docker and DeveloperTown, focusing on open standards.

Outside of work, Chris is deeply involved with his community at College Park Church. He is a family man, enjoying time with his wife and three daughters, and has personal hobbies that include brewing coffee, contributing to his blog, and telling dad jokes.

He has a passion for brewing good coffee and is an aficionado of dad jokes.

Personality Overview

Assertive

Curious

Example Seeker

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Observability Strategy
His primary professional focus is helping organizations unify metrics, logs, and traces to gain control over their systems without vendor lock-in.
Open-Source Solutions
He shows a strong commitment to open standards and user choice, values central to his roles at both Grafana and his previous position at Docker.
Process Automation
He has expressed professional interest in the growth of process automation tools and learning about successful implementations.

Media Appearances

Chris has no verified media appearances

Work History

2-2026
Senior Account Executive at Grafana Labs
9-2025 - 2-2026
Strategic Account Executive at Docker, Inc
10-2021 - 9-2025
Senior Account Executive at Docker, Inc
1-2017 - 10-2021
Account Executive at DeveloperTown
10-2015 - 1-2017
Marketing Specialist at DeveloperTown

Education

2007 - 2011
Bachelor’s Degree from Purdue University
2003 - 2007
Education details unavailable from Covenant Christian High School

More Information

Social Presence :

Prographics :

Exp : 15 Location : United States Job Level : N/A Designation : Senior Account Executive at Grafana Labs
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Insights For Selling To Chris

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Be prepared for a lot of questions, answer them objectively
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chris is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Chris

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Chris move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Chris take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Chris

Personality Compatibility


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