Christina King in

Christina King

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Senior Manager of Outreach and Energy Support Services at British Gas
📍 Edinburgh, Scotland, United Kingdom

Christina King is a senior customer service leader at British Gas, focusing on outreach and support for vulnerable customers. She has a demonstrated history of business transformation, partner management, and leading large-scale contact centre operations. Colleagues describe her as having outstanding stakeholder management skills and a high level of commitment.

She is currently leading British Gass national campaign, in partnership with the Post Office and numerous local charities, to provide direct, face-to-face financial support and advice to communities.

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Experience
13 Years
Current Role
Senior Manager of Outreach and Energy Support Services
Job Level
Middle
Location
Edinburgh, Scotland, United Kingdom
Personality Overview

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Communication Style
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Priorities

Topics Christina cares about

Supporting Vulnerable Customers
Her current role focuses on strategic outreach to support vulnerable customers, managing a significant £140m fund from British Gas for debt relief and support.
Community Outreach Programs
She leads partnerships with charities and the Post Office to host drop-in events, offering practical, face-to-face guidance on energy bills and budgeting.
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Career

Work history

5-2025
Senior Manager of Outreach and Energy Support Services
British Gas
10-2023 - 5-2025
Head of Customer Contact (PAYG)
British Gas
5-2020 - 10-2023
Partnership Manager
British Gas
9-2018 - 5-2020
Head of Transition
Centrica
3-2017 - 9-2018
Business Readiness Manager
British Gas
In the press

Media appearances

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Education

Christina has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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