Christina King

Go-getter
DISC Type : d

Senior Manager of Outreach and Energy Support Services at British Gas

Edinburgh, Scotland, United Kingdom

Overview

Christina King is a senior customer service leader at British Gas, focusing on outreach and support for vulnerable customers. She has a demonstrated history of business transformation, partner management, and leading large-scale contact centre operations. Colleagues describe her as having outstanding stakeholder management skills and a high level of commitment.

She is currently leading British Gass national campaign, in partnership with the Post Office and numerous local charities, to provide direct, face-to-face financial support and advice to communities.

Personality Overview

Decisive

Self-Confident

Vision Oriented

They can be nudged to make faster decisions by offering what they value.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Topics They Care About

Supporting Vulnerable Customers
Her current role focuses on strategic outreach to support vulnerable customers, managing a significant £140m fund from British Gas for debt relief and support.
Community Outreach Programs
She leads partnerships with charities and the Post Office to host drop-in events, offering practical, face-to-face guidance on energy bills and budgeting.
Customer Experience Tech
She has a stated interest in exploring and implementing new technologies to improve the experience for British Gas customers.

Media Appearances

Christina has no verified media appearances

Work History

5-2025
Senior Manager of Outreach and Energy Support Services at British Gas
10-2023 - 5-2025
Head of Customer Contact (PAYG) at British Gas
5-2020 - 10-2023
Partnership Manager at British Gas
9-2018 - 5-2020
Head of Transition at Centrica
3-2017 - 9-2018
Business Readiness Manager at British Gas

Education

Christina has no verified education history

More Information

Social Presence :

Prographics :

Exp : 13 Location : Edinburgh, Scotland, United Kingdom Job Level : Middle Designation : Senior Manager of Outreach and Energy Support Services at British Gas
URL has been copied!

Insights For Selling To Christina

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Get to the point quickly instead of spending too much time on pleasantries
  • Be crisp while making the pitch

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Avoid repeating yourself or making generalizations
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christina is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Christina

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Christina move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Christina take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Christina

Personality Compatibility


Other British Gas Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.