Christina Renison

Inspirer
DISC Type : id

Director of Customer Success at ClientSuccess

United States

Overview

Christina is the Director of Customer Success at ClientSuccess, where she leads with a focus on fostering long-term partnerships that drive retention and growth. Her background includes managing and scaling revenue-facing teams. She holds a Masters from the University of Connecticut Neag School of Education.

Outside of her professional role, Christina is a keen observer of the customer journey, even in her personal life. She appears to have an interest in fitness, using apps to book workouts and analyzing the user experience of services she uses.

After leaving ClientSuccess for another role, she was personally asked to rejoin the company, a testament to the strong professional relationships she builds.

Personality Overview

Achievment Oriented

Confident & Optimistic

Generous

They don’t mind taking a stand if they believe in something.  They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Topics They Care About

Customer Retention
Her experience consistently highlights full ownership of customer retention, achieving high rates and expanding key accounts through effective relationship management.
Scaling CS Teams
She has direct experience building customer success teams from their initial setup, optimizing them for scalability, sustained growth, and process refinement.
User Experience
She publicly shared a detailed analysis of a fitness app's check-in policy, showing she critically evaluates customer experience even in her personal activities.

Media Appearances

Christina has no verified media appearances

Work History

2-2026
Director of Customer Success at ClientSuccess
10-2025 - 2-2026
Manager, Customer Success at Prodigy Education
10-2024 - 9-2025
Senior Customer Success Manager at ClientSuccess
8-2022 - 10-2024
Director of Customer Success at Unruly Studios
4-2022 - 8-2022
Senior Account Manager at Unruly Studios

Education

2016 - 2017
Master’s Degree from University of Connecticut Neag School of Ed
8-2012 - 5-2016
Bachelor's degree from University of Connecticut

More Information

Social Presence :

Prographics :

Exp : N/A Location : United States Job Level : N/A Designation : Director of Customer Success at ClientSuccess
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Insights For Selling To Christina

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Acknowledge their status and position during the conversation
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christina is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Christina

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Christina move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Christina take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Christina

Personality Compatibility


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