Clare Rigby

Questioner
DISC Type : c

Head of People Shared Services at Matalan

Malpas, England, United Kingdom

Overview

Clare Rigby is the Head of People Shared Services at Matalan, where she has progressed through several senior HR roles. She has a strong background in retail operations, having previously served as a General Manager at BHS, where she managed numerous stores and large teams. She holds a Bachelor of Science from the University of Lancashire.

Based on her degree in Equine Science and Management, she likely has a personal interest in equestrian activities. Her professional activities show a focus on valuing people and supporting company-wide campaigns, demonstrating a commitment to positive workplace culture and social causes.

Unique fact: Clare holds a Bachelor of Science degree in Horse Husbandry/Equine Science and Management.

Personality Overview

Not Easily Convinced

Price-Sensitive

Cautious & Analytical

It is quite likely of them to ask for pricing or other concessions.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Employee Recognition
Shared a post stating, "Never underestimate the impact of making people feeling valued! "
HR Operations
Her career at Matalan has progressed from HR Business Partner to Senior HR Operations Manager to her current Head of People Shared Services role.
Retail Management
Has an extensive background as a General Manager and Deputy Regional Manager for BHS, overseeing multiple stores and large teams.

Media Appearances

Clare has no verified media appearances

Work History

4-2024
Head of People Shared Services at Matalan
12-2022 - 4-2024
Senior HR Operations Manager at Matalan
9-2016 - 12-2022
HR Business Partner at Matalan
4-2015 - 8-2016
General Manager/Deputy Regional Manager at BHS
3-2011 - 4-2015
General Manager/Deputy Regional Manager at BHS

Education

2000 - 2002
Bachelor of Science (BSc) from University of Lancashire
1992 - 1999
Education details unavailable from Merchant Taylors School for Girls

More Information

Social Presence :

Prographics :

Exp : 16 Location : Malpas, England, United Kingdom Job Level : Mid-senior Designation : Head of People Shared Services at Matalan
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Insights For Selling To Clare

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Clare is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Clare

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Clare move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Clare take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Clare

Personality Compatibility


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