Claudia Ponce Orozco

Critic
DISC Type : C

Wholesale Chief Commercial Officer at HSBC

Mexico City, Mexico

Overview

Claudia Ponce Orozco is the Wholesale Chief Commercial Officer at HSBC, driving national commercial strategy with a focus on ESG, innovation, and financial inclusion. A graduate of Tecnológico de Monterrey, she has a proven record of enhancing revenue and client retention. Colleagues describe her as knowledgeable, committed, and an empathetic professional.

Claudia is a key public voice for HSBC Mexico on sustainable finance, frequently speaking on the importance of integrating ESG principles into core business strategy to support market expansion and long-term client relationships.

Personality Overview

Information Seeker

Precise

Critic

They enjoy working alone and do not rely on others very often.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

ESG Integration
Leads HSBC's national sustainability initiatives and is a frequent public speaker on integrating ESG principles into corporate and financial strategy.
Sustainable Finance
Drives the development and implementation of sustainable financing products and strategies to support clients' transition to a low-carbon economy.
Financial Inclusion
Focuses on embedding financial inclusion into core business strategy to expand market reach and support underserved communities.

Media Appearances

Claudia has no verified media appearances

Work History

3-2020
Wholesale Chief Commercial Officer at HSBC
3-2018 - 3-2020
Collaboration / Client Network Banking Champion at HSBC
2-2015 - 3-2018
Marketing Manager at HSBC
4-2013 - 3-2015
Marketing & sales financial planning at Anheuser-Busch InBev
2-2011 - 4-2013
Change management Sr. advisor at Grupo Modelo S.A. de C.V.

Education

2-2023 - 5-2023
Fintech & Digital transformation from Tecnológico de Monterrey
2006 - 2010
Comunicación from Universidad Anáhuac

More Information

Social Presence :

Prographics :

Exp : 15 Location : Mexico City, Mexico Job Level : Leadership Designation : Wholesale Chief Commercial Officer at HSBC
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Insights For Selling To Claudia

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claudia is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Claudia

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Claudia move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Claudia take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Claudia

Personality Compatibility


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