Colby Henard

Go-getter
DISC Type : d

Director, Enterprise Sales NA at Intercom

San Anselmo, California, United States

Overview

Colby is a seasoned sales leader with over 15 years of experience in the SaaS and AI sectors, currently serving as the Director of Enterprise Sales for North America at Intercom. He has a notable history of scaling high-performing teams, particularly during his tenure at 6sense. Colleagues consistently describe him as an enthusiastic, collaborative, and influential leader.

Originally from Palo Alto, Colby has a background in competitive sports, having been a pitcher for the Menlo College baseball team. This experience in a team environment likely contributes to his coaching-focused leadership style and competitive drive in his professional sales career.

He earned Presidents Club recognition three times at 6sense for surpassing revenue goals while scaling the enterprise business.

Personality Overview

Decisive

Self-Confident

Direct & Candid

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Scaling Revenue Teams
He has over 15 years of experience building and scaling enterprise sales organizations at high-growth tech companies like 6sense and Intercom.
Go-to-Market Strategy
His career is focused on enabling enterprises to transform how they go to market, a key responsibility in his senior sales leadership roles.
Sales Leadership
Recommendations repeatedly praise his infectious passion for sales, his willingness to coach and collaborate, and his ability to inspire his teams.

Media Appearances

Colby has no verified media appearances

Work History

12-2025
Director, Enterprise Sales NA at Intercom
9-2024 - 12-2025
Head of Enterprise Sales at 6sense
2-2023 - 9-2024
Sr. Director of Sales - Head of Enterprise West at 6sense
5-2021 - 1-2023
Director of Enterprise Sales - West at 6sense
8-2019 - 5-2021
Director of Sales at TripActions

Education

2004 - 2006
BS from Menlo College
Education details unavailable from Palo Alto High School

More Information

Social Presence :

Prographics :

Exp : 18 Location : San Anselmo, California, United States Job Level : Mid-senior Designation : Director, Enterprise Sales NA at Intercom

Interested in

Sports

Menlo College Baseball

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Insights For Selling To Colby

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Stress on the business value that your product offers

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Colby is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Colby

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Colby move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Colby take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Colby

Personality Compatibility


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