Colleen Herron

Observer
DISC Type : ci

Account Director at illi

Chicago, Illinois, United States

Overview

Colleen is a results-driven Account Director with eight years of experience specializing in building lasting client relationships and leading high-performing teams. Educated at Marquette University, she has managed accounts for major brands like Siemens, Verizon, and Unilever. People who have worked with her describe her as hard-working, talented, and positive.

Outside of work, Colleen is an aspiring globetrotter and an avid reader. She channels her creativity as an amateur interior designer and an Airbnb host, showcasing her interest in hospitality and creating welcoming spaces. She also enjoys planning travel for herself and others.

She is both an amateur interior designer and an active Airbnb host.

Personality Overview

Assertive

Value Driven

Curious

They are generally good communicators and can be hard to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Client Relationships
Her profile emphasizes a specialization in building lasting partnerships with clients across industries like telecom, fintech, and CPG.
Team Leadership
Focuses on fostering collaborative and high-performing team environments that inspire trust and innovation to deliver results.
Creative Solutions
Passionate about delivering strategic and creative marketing solutions, having worked in both small and large agency settings.

Media Appearances

Colleen has no verified media appearances

Work History

2-2025
Account Director at illi
2-2023 - 11-2024
Associate Account Director at Monks
4-2022 - 2-2023
Account Manager at Monks
4-2021 - 3-2022
Account Supervisor at Fusion92
10-2019 - 4-2021
Account Manager at The Motion Agency

Education

Bachelor’s Degree from Marquette University
Public Relations from University College Dublin

More Information

Social Presence :

Prographics :

Exp : 10 Location : Chicago, Illinois, United States Job Level : Mid-senior Designation : Account Director at illi
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Insights For Selling To Colleen

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Focus on immediate action-items rather than the larger goals
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Colleen is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Colleen

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Colleen move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Colleen take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Colleen

Personality Compatibility


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