Craig Clarke

Enthusiast
DISC Type : i

Director of Store Operations at Wawa, Inc.

Barrington, New Jersey, United States

Overview

Craig Clarke is a retail and pharmacy operations leader with over a decade of experience managing large-scale, multi-location teams for companies like Wawa, CVS Health, and Walgreens Boots Alliance. He has a proven track record of P&L oversight for business units valued at over a billion dollars and excels in driving operational efficiency. He holds a Bachelors degree and a Pharmacy Technician certification.

Craig is passionate about fostering a collaborative team environment and developing talent. His professional activities often involve traveling to various markets to engage with his teams, focusing on strategic alignment and celebrating leadership wins. He is committed to creating a culture of excellence and integrity.

He once held full P&L responsibility for a $1. 5 billion business unit, overseeing 120 retail stores across multiple states.

Personality Overview

Story Driven

Consensus Focused

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Retail Operations
His entire career, including his current role as Director of Store Operations, is focused on improving retail and pharmacy operational efficiency and performance.
Team Leadership
His social posts frequently highlight team collaboration, using tags like #Oneteam and giving shout-outs to "amazing leaders" on his team.
P&L Management
Has extensive experience with full P&L accountability for business units with annual revenues ranging from $900 million to $1. 5 billion.

Media Appearances

Craig has no verified media appearances

Work History

5-2025
Director of Store Operations at Wawa, Inc.
5-2024 - 5-2025
Region Director for Pharmacy and Retail Operations at CVS Health
1-2023 - 5-2024
Region Director at CVS Health
3-2019 - 1-2023
Region Director at CVS Health
4-2015 - 2-2019
Director of Pharmacy and Retail Operations at Walgreens Boots Alliance

Education

Bachelor’s Degree from Southern Connecticut State University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Barrington, New Jersey, United States Job Level : Mid-senior Designation : Director of Store Operations at Wawa, Inc.
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Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Craig

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Craig take some risk or not?

  • They can take some low-probability risks if needed.

You And Craig

Personality Compatibility


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