Cuthbert Lim serves as Senior Vice President, Head of Sales for Contact Centre and Remote Channels at HSBC. A graduate of the National University of Singapore, he specializes in leveraging data analysis and digital innovations to boost sales performance. He is a frequent speaker at industry events on customer engagement.
He is a featured speaker at financial and customer contact conferences, where he shares insights on leveraging AI and digital tools to enhance sales and customer engagement in the banking sector.
Cuthbert Lim
Senior Vice President, Head of Sales, Contact Centre and Remote Channels at HSBC
Singapore, Singapore
Overview
Topics They Care About
AI in Sales
He speaks at industry events about leveraging AI and digital innovations to enhance customer engagement and sales performance in contact centres.
Digital Customer Engagement
His role overseeing remote channels and his participation in industry summits highlight his focus on the future of digital and remote customer service.
Contact Centre Strategy
As the head of sales for this division at HSBC, he is directly focused on the operational and sales performance of contact centres.
Media Appearances
Cuthbert has no verified media appearances
Work History
Senior Vice President, Head of Sales, Contact Centre and Remote Channels at HSBC
Education
6-2003 - 6-2007
Bachelor's degree from National University of Singapore
More Information
Social Presence :
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Location : Singapore, Singapore
Job Level : Leadership
Designation : Senior Vice President, Head of Sales, Contact Centre and Remote Channels at HSBC
