Dan Keating

Critic
DISC Type : C

Director - Customer Solutions Operations Support at National Grid

Buffalo-Niagara Falls Area, United States

Overview

Dan Keating is a Director at National Grid with over 20 years of experience leading teams in facilities and energy. An MBA-qualified leader, he excels in stakeholder management and technical strategy, recently spearheading the development of a new digital product to advance clean energy solutions.

Outside of his professional role, Dan is passionate about fostering company culture and giving back to the community. He finds great reward in supporting local initiatives, such as fundraising for the families of firefighters, and actively encourages his Buffalo, NY connections to explore new career opportunities.

He has a strong interest in business strategy and recently completed a course titled "How to Win at the Sport of Business. "

Personality Overview

Information Seeker

Objective Thinker

Negotiator

They are quite likely to negotiate on pricing or other key terms.  They enjoy working alone and do not rely on others very often. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Clean Energy Initiatives
His current role is central to supporting clean energy solutions, and he actively posts about his company's #CleanEnergy journey and recruits for related roles.
Digital Product Strategy
He recently led the creation of a new digital platform and is focused on hiring IT Product Managers and Owners, signaling a priority on digital innovation.
Community Support
He shared that the most rewarding part of a recent initiative was hearing how funds were used to support the families of local firefighters in need.

Media Appearances

Dan has no verified media appearances

Work History

9-2022
Director - Customer Solutions Operations Support at National Grid
10-2018 - 9-2022
Engineering Manager - Technical Sales and Support NY at National Grid
4-2016 - 10-2018
Manager - Customer and Community Management at National Grid
4-2009 - 4-2010
Project Manager at DV Brown Mechanical
11-2001 - 4-2009
Energy Engineer/Project Manager at Trane

Education

2000 - 2002
Bachelor’s Degree from University at Buffalo
2016 - 2018
Master of Business Administration - MBA from D'Youville University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Buffalo-Niagara Falls Area, United States Job Level : Mid-senior Designation : Director - Customer Solutions Operations Support at National Grid
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Insights For Selling To Dan

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be formal and objective, they will appreciate it more

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dan is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Dan

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Dan move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Dan take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Dan

Personality Compatibility


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