Daniel Romero

Energizer
DISC Type : I

Customer Succes coordinator at Klar

Netzahualcóyotl, México, Mexico

Overview

Daniel Romero is a Customer Success Coordinator at Klar with a solid background in customer-facing roles, including technical support and customer experience advocacy. His career spans across telecom and tech giants like izzi, Totalplay, and Uber. He brings a foundation in engineering from his studies at the Facultad de Ingeniería de la UNAM to his role.

Based on his interests, Daniel appears to be an inquisitive individual with a keen interest in current events and scientific advancements. He follows major global news sources and stays updated on developments from leading space exploration agencies, suggesting a passion for technology and discovery outside of his direct professional sphere.

He has a stated interest in NASA, reflecting a passion for space exploration and cutting-edge technology.

Personality Overview

Enthusiastic

Imaginative

Relationship Oriented

They are really good at seeing what the long-term impacts of their decisions could be.  They are friendly, approachable and love to make new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Customer Success
His current role as a Customer Success Coordinator at Klar highlights his focus on ensuring positive customer outcomes and building long-term relationships.
Technical Support
He has extensive experience as a technical support executive at telecom companies like izzi telecom and Totalplay, indicating strong problem-solving skills.
Space Exploration
His interest in NASA suggests a strong passion for aerospace, scientific discovery, and the latest advancements in space technology.

Media Appearances

Daniel has no verified media appearances

Work History

3-2021
Customer Succes coordinator at Klar
5-2019
customer experience advocate at Tala
8-2018 - 1-2019
Ejecutivo soporte técnico at izzi telecom
10-2016 - 10-2017
Customer support at Uber
6-2015 - 12-2015
Ejecutivo soporte técnico at Totalplay

Education

Trunca from Facultad de Ingeniería de la UNAM

More Information

Social Presence :

Prographics :

Exp : 8 Location : Netzahualcóyotl, México, Mexico Job Level : Junior Designation : Customer Succes coordinator at Klar
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Insights For Selling To Daniel

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Share some stories about how you you have helped people in similar positions succeed
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Daniel is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Daniel

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Daniel move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Daniel take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Daniel

Personality Compatibility


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