David De La Mora

Questioner
DISC Type : c

Customer Success Manager at Amazon

Seattle, Washington, United States

Overview

David is a results-driven Customer Success Manager at Amazon with deep expertise in SaaS, AdTech, and e-commerce. He leverages data analysis and a keen interest in AI to optimize performance and foster strategic B2B partnerships. Colleagues describe him as positive and persistent, with strong discipline in winning deals. He holds a Bachelors Degree from California State University, Fullerton.

Based on his activities, David appears to have a strong interest in local creative communities, particularly within the Long Beach and Las Vegas areas. He actively engages with content related to creative events and individuals in these cities, suggesting a passion for arts and local culture.

He played a key role in scaling the cannabis e-commerce and SaaS platform Weedmaps to over $200M in revenue ahead of its 2021 NASDAQ IPO.

Personality Overview

Systematic

Price-Sensitive

Not Easily Convinced

They prefer to analyze every situation thoroughly.
  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

AI-Driven Operations
His professional summary highlights a keen interest in leveraging AI and automation to implement scalable growth strategies and achieve operational excellence.
SaaS Platform Growth
He has direct experience scaling a leading SaaS suite at Weedmaps and currently focuses on enterprise-level SaaS customer success at Amazon.
AdTech Performance
His expertise includes optimizing performance and utilizing data-driven insights in AdTech environments to drive revenue and customer satisfaction.

Media Appearances

David has no verified media appearances

Work History

10-2024
Customer Success Manager at Amazon
7-2023 - 9-2024
Account Executive II at Weedmaps
4-2021 - 1-2023
Senior Account Executive at Weedmaps
10-2019 - 3-2021
Account Executive at Weedmaps
4-2015 - 9-2019
Customer Success Manager at Weedmaps

Education

Bachelor's Degree from California State University, Fullerton

More Information

Social Presence :

Prographics :

Exp : 21 Location : Seattle, Washington, United States Job Level : Middle Designation : Customer Success Manager at Amazon
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from David

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will David move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can David take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And David

Personality Compatibility


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