David Heathfield in

David Heathfield

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Head Credit Risk & Debt Transformation at Utility Warehouse
📍 Greater Northampton Area, United Kingdom

David is a senior manager with deep expertise in customer operations, credit risk, and debt transformation, primarily within the energy and financial services sectors. Described by colleagues as having a sharp analytical perspective and being strong at a strategic level, he focuses on developing operational plans that support business strategy.

Outside of work, David has been actively involved in his community, serving on the Governing Body at Abington Vale Primary School. He is a proud father to twin daughters who recently graduated with first-class degrees, an achievement he shared publicly.

He played a key role as a governor in supporting a primary school to achieve an Outstanding Ofsted grade.

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Experience
11 Years
Current Role
Head Credit Risk & Debt Transformation
Location
Greater Northampton Area, United Kingdom
Personality Overview

How David shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics David cares about

Debt & Credit Strategy
His career focus is on leading credit risk and debt transformation, including implementing sophisticated collections and recoveries strategies.
Operational Transformation
He has led transformation programs to develop 'digital 1st' operations for B2B energy suppliers, showing a focus on modernization.
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Career

Work history

5-2022 - 9-2024
Head Credit Risk & Debt Transformation
Utility Warehouse
1-2020 - 5-2022
Head Payments and Vulnerability
Utility Warehouse
1-2019 - 1-2020
Operations Lead
Opus Energy (Drax)
7-2018 - 11-2018
Head Of Operations
Green Star Energy
3-2014 - 7-2018
Head of Customer Operations
Co Operative Energy
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1977 - 1982
A level
Weston Favell
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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