David Robertson

Commander
DISC Type : D

COO- British Gas Services at British Gas

Kirkcaldy, Scotland, United Kingdom

Overview

David is a proven senior executive with over 20 years of experience in the energy sector, culminating in Managing Director and COO roles at British Gas. A British Army veteran, he has a strong background in mechanical engineering and leading large-scale, safety-critical operations in highly regulated environments.

Outside of his corporate roles, David is a family man based in Fife with his wife and two daughters. He is passionate about the outdoors, enjoying hill walking and trips in their caravan. He is also a dedicated advocate for supporting military veterans transitioning into civilian employment.

He began his career at British Gas as a field engineer and progressed internally to the executive suite.

Personality Overview

Very Quick

Risk-Taker

Impact-Driven

They are not focused on building rapport and relationships.  They are very proud of what they do. More than the product, they care about the effectiveness of the product.

Topics They Care About

Veteran Employment
A proud British Army veteran, he created the Centrica Pathway programme to support service leavers into employment and received an award for his advocacy.
Operational Excellence
As COO, he was accountable for all UK engineering fulfilment, leading a unionised workforce conducting approximately 4 million annual customer visits.
Low Carbon Energy
As Managing Director of Home Solutions, his remit included leadership of the UK's largest B2C heating business, with a focus on low carbon technologies like heat pumps.

Media Appearances

David Robertson – British Gas – Future of Utilities (Speaker Profile). Featured in Future of Utilities

See Now

David Robertson – British Gas – Fundraising Everywhere (Speaker Profile). Featured in Fundraising Everywhere

See Now

Work History

9-2025
COO- British Gas Services at British Gas
3-2023
Non Executive Director at Kingdom Housing Association
8-2022 - 9-2025
Managing Director- Home Solutions at British Gas
6-2022 - 8-2022
Managing Director- Field Delivery (interim) at British Gas
5-1999 - 1-2005
Mechanical Engineer, Royal Electrical and Mechanical Engineers at British Army

Education

1999 - 2013
Mechanical engineering from Various technical and management colleges

More Information

Social Presence :

Prographics :

Exp : 9 Location : Kirkcaldy, Scotland, United Kingdom Job Level : Leadership Designation : COO- British Gas Services at British Gas
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Avoid being too verbose
  • Do not spend too much time focusing on product tech or features
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from David

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will David move?

  • They can take decisions very fast if you manage to convince them.
  • Can David take some risk or not?

  • The risks don’t matter much to them.

You And David

Personality Compatibility


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