David is the Collections Systems Manager at United Utilities, bringing over 17 years of experience as a business analyst in the financial services and eCommerce sectors. He is an expert in process improvement, requirements gathering, and system migrations, utilizing Scrum and Kanban methodologies. David holds a Bachelor of Science from Liverpool John Moores University.
David led a robotic process automation initiative that successfully saved the equivalent of 3. 5 full-time employees.
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