Deepika A

Activist
DISC Type : Cd

Senior Technical Support Engineer at Kong Inc.

Bengaluru, Karnataka, India

Overview

Deepika is a Senior Technical Support Engineer at Kong with over eight years of experience in SRE, DevOps, and API infrastructure. She specializes in supporting enterprise clients on Kong Gateway across Kubernetes, hybrid, and multi-cloud environments, holding a Bachelor of Engineering degree.

Deepika is passionate about professional development, recently earning her Kong Gateway Foundations certification and using the hashtag #learningneverstops to highlight her commitment to continuous learning.

Personality Overview

Perfectionist

Logical And Quick

Observative

They care equally about the product and its potential impact.  They can be nudged to make faster decisions by offering what they value. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

API Gateway Platforms
Her current role is dedicated to optimizing and troubleshooting Kong Gateway for enterprise clients, showcasing deep expertise in modern API infrastructure.
Kubernetes Environments
Her work and skills focus on ensuring uptime and scalability in Kubernetes and other cloud-native architectures, highlighted by her social media activity.
Site Reliability (SRE)
Her career is built on a strong foundation in SRE, having held roles like SRE Tech Lead where she focused on reliability and distributed systems.

Media Appearances

Deepika has no verified media appearances

Work History

6-2024
Senior Technical Support Engineer at Kong Inc.
10-2023 - 6-2024
SRE Tech Lead at Cohesity
2-2022 - 10-2023
Sr. Systems Reliability Engineer at Cohesity
5-2019 - 1-2022
Site Reliability Engineer at Cohesity
8-2016 - 5-2019
Systems Reliability Engineer at Nutanix

Education

2012 - 2016
Bachelor of Engineering (BE) from R.V.College of Engineering

More Information

Social Presence :

Prographics :

Exp : 10 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Senior Technical Support Engineer at Kong Inc.
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Insights For Selling To Deepika

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Refer to testimonials from others in similar positions

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid long winding pitches, stay objective
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Deepika is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Deepika

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Deepika move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Deepika take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Deepika

Personality Compatibility


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