Delphine Serfaty

Observer
DISC Type : ci

Head of Growth, NA SMB at Payoneer

New York City Metropolitan Area, United States

Overview

Delphine has no verified overview

Personality Overview

Value Driven

Example Seeker

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Delphine has no verified topics they care about

Media Appearances

Delphine has no verified media appearances

Work History

11-2025
Head of Growth, NA SMB at Payoneer
1-2025 - 1-2026
Senior Manager, US CSM at Payoneer
1-2024 - 2-2025
Manager, US CSM at Payoneer
4-2020
Associate at Team for the Planet
6-2017 - 6-2018
Customer Success Manager at Wiztopic

Education

2009 - 2014
Master's degree from EDC Paris Business School
2011 - 2011
Business/Commerce from Universidad Mayor

More Information

Social Presence :

Prographics :

Exp : 10 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Head of Growth, NA SMB at Payoneer
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Insights For Selling To Delphine

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Be prepared for a lot of questions, answer them objectively
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Delphine is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Delphine

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Delphine move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Delphine take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Delphine

Personality Compatibility


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