Derek Frer in

Derek Frer

Go-getter · DISC type d
Sr Director, Customer Success Enterprise at Axon
📍 Geneva, Illinois, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
10 Years
Current Role
Sr Director, Customer Success Enterprise
Job Level
Senior
Location
Geneva, Illinois, United States
Personality Overview

How Derek shows up

Direct & Candid
Vision Oriented
Fast-Paced

They care equally about the product and its potential impact. They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Priorities

Topics Derek cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2025
Sr Director, Customer Success Enterprise
Axon
3-2024 - 7-2025
Vice President of Customer Success
PrePass
8-2021 - 3-2024
Senior Director, Customer Success
Motive
6-2016 - 7-2021
Associate Director, Customer Success
Verizon Connect
8-2015 - 12-2017
Advisory Board Member
Adavow
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1998 - 2002
B.A.
Elmhurst University
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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