Derek Frer

Go-getter
DISC Type : d

Sr Director, Customer Success Enterprise at Axon

Geneva, Illinois, United States

Overview

Derek has no verified overview

Personality Overview

Direct & Candid

Vision Oriented

Fast-Paced

They care equally about the product and its potential impact.  They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Derek has no verified topics they care about

Media Appearances

Derek has no verified media appearances

Work History

8-2025
Sr Director, Customer Success Enterprise at Axon
3-2024 - 7-2025
Vice President of Customer Success at PrePass
8-2021 - 3-2024
Senior Director, Customer Success at Motive
6-2016 - 7-2021
Associate Director, Customer Success at Verizon Connect
8-2015 - 12-2017
Advisory Board Member at Adavow

Education

1998 - 2002
B.A. from Elmhurst University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Geneva, Illinois, United States Job Level : Senior Designation : Sr Director, Customer Success Enterprise at Axon
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Insights For Selling To Derek

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Be crisp while making the pitch
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Avoid long winding pitches, stay objective
  • Do not give up if they are not convinced, try again with a different approach
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Derek is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Derek

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Derek move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Derek take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Derek

Personality Compatibility


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