Desiree Kelly

Inspirer
DISC Type : id

Enterprise Sales Director at Wrike

San Francisco Bay Area, United States

Overview

Desiree is an Enterprise Sales Director with a significant background in customer-centric roles. She has progressed through senior leadership positions, including VP of Customer Success, at companies like Wrike and Conga. She studied Speech and Communications at San Francisco State University. People who have worked with her describe her as dedicated, professional, organized, and hard-working.

There is no publicly available information about Desirees personal life, interests, or hobbies outside of her professional career.

Personality Overview

Confident & Optimistic

Fast Adopter

Achievment Oriented

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Customer Success
Her career is built on a foundation of customer success, holding multiple leadership roles where she was responsible for renewals and client relationships.
Enterprise Sales
This is her current area of focus, representing a strategic career move from customer success to a director-level sales position at Wrike.
Team Leadership
She has a history of managing and leading teams, reflected in her previous titles such as VP and Head of Customer Success.

Media Appearances

Desiree has no verified media appearances

Work History

1-2026
Enterprise Sales Director at Wrike
6-2024 - 1-2026
VP, Customer Success & Renewals at Wrike
2-2021 - 6-2024
Director of Customer Success at Conga
2-2021 - 8-2021
Head of Customer Success at Contract Wrangler, Inc. (Acquired by Conga)
9-2019 - 2-2021
Sr Manager of Customer Success at SurveyMonkey

Education

2006 - 2012
Speech and Communications from San Francisco State University

More Information

Social Presence :

Prographics :

Exp : 10 Location : San Francisco Bay Area, United States Job Level : Mid-senior Designation : Enterprise Sales Director at Wrike
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Insights For Selling To Desiree

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Desiree is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Desiree

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Desiree move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Desiree take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Desiree

Personality Compatibility


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