Desmond Creary

Questioner
DISC Type : c

Chief Customer Engagement Officer, US Pharma at Novartis

United States

Overview

Desmond has no verified overview

Personality Overview

Cautious & Analytical

Systematic

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to analyze every situation thoroughly.
 They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Desmond has no verified topics they care about

Media Appearances

Desmond has no verified media appearances

Work History

1-2022
Chief Customer Engagement Officer, US Pharma at Novartis
2-2018 - 1-2022
Health Business Leader of the Americas at Microsoft
8-2015 - 1-2018
Vice President of Sales, Primary Care at GSK
7-2013 - 8-2015
Field Vice President at GSK
1-2013 - 7-2013
Project Manager, CEO's Future Strategy Group at GSK

Education

Interpersonal Dynamics for High Performing Executives from Stanford University Graduate School of Business
Marketing from Southern University and Agricultural and Mechanical College at Baton Rouge

More Information

Social Presence :

Prographics :

Exp : 16 Location : United States Job Level : Leadership Designation : Chief Customer Engagement Officer, US Pharma at Novartis
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Insights For Selling To Desmond

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Desmond is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Desmond

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Desmond move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Desmond take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Desmond

Personality Compatibility


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