Doug Slaughter

Energizer
DISC Type : I

Vendor Operations, Manager at Gusto

Denver Metropolitan Area, United States

Overview

Doug Slaughter is a Vendor Operations Manager at Gusto, specializing in managing outsourced service operations. A graduate of the University of Richmonds Robins School of Business, he holds certifications in both COPC® Best Practices for Outsourced Operations and Foundations in AI for Customer Experience, underscoring his expertise in vendor management and modern CX technology.

While working for Ridgewells Catering, he managed operations and over $250, 000 worth of beverage inventory for the 2016 Mens U. S. Open golf tournament.

Personality Overview

Enthusiastic

Full Of Energy

Believer

They are people oriented, friendly and like creating new connections.  They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Outsourced Operations
His role as Vendor Operations Manager and his COPC certification highlight his expertise in managing third-party service providers for optimal performance.
AI in CX
Holds a "Foundations in AI for CX" certification, indicating a professional focus on leveraging artificial intelligence to enhance the customer experience.
Large-Scale Logistics
Demonstrated experience by managing teams and significant inventory for a major event like the U. S. Open Golf tournament.

Media Appearances

Doug has no verified media appearances

Work History

5-2021
Vendor Operations, Manager at Gusto
1-2020 - 5-2021
Vendor Operations, Program Manager at Gusto
8-2018 - 1-2020
Empowering Customer Care at Gusto
10-2016 - 8-2018
Customer Care at Gusto
5-2016 - 8-2016
Operations Manager at Ridgewells Catering, Major Events Division

Education

2010 - 2014
Bachelor of Science (BS) from University of Richmond - Robins School of Business
2012 - 2012
BSBA: Study Abroad from The University of Queensland

More Information

Social Presence :

Prographics :

Exp : 11 Location : Denver Metropolitan Area, United States Job Level : Middle Designation : Vendor Operations, Manager at Gusto
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Insights For Selling To Doug

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Share some stories about how you you have helped people in similar positions succeed
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid cutting into their flow
  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Doug is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Doug

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Doug move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Doug take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Doug

Personality Compatibility


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