Dustin Knudson

Enigma
DISC Type : cdi

Named Account Executive at Salesforce

Fargo, North Dakota, United States

Overview

Dustin Knudson is a Named Account Executive at Salesforce, focusing on the digital transformation of state and local governments. With a background in senior roles at Microsoft and OnActuate, he specializes in ERP, CRM, and citizen engagement solutions. Colleagues and partners describe him as reliable, professional, and driven to exceed results.

Based on his social media activity, Dustin maintains a strong connection to North Dakota, sharing posts about the states future and weather. He also follows major technology companies such as IBM and Oracle, indicating a broad interest in the tech landscape outside of his direct role.

During his time at Microsoft, Dustin was recognized with both the "Q2 SAM Advisor MVP" and the "Q1 FY13 Leadership & Teaming Award" for his performance.

Personality Overview

Persuasive & Assertive

Fast Follower

Friendly Yet Blunt

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information. They are generally strong communicators and are not easy to convince.

Topics They Care About

GovTech Modernization
His career is dedicated to helping state and local governments digitally transform to better serve constituents, focusing on ERP, CRM, and grant management.
Customer Data Platforms
He has recently expressed professional enthusiasm for using CDP and Data 360 to create superior, "agentic" experiences for customers.
Citizen Self-Service
A core theme in his professional introduction is providing government constituents with better ways to handle intake and engage through self-service portals.

Media Appearances

Dustin has no verified media appearances

Work History

1-2025
Named Account Executive at Salesforce
9-2022 - 12-2024
Vice President of Sales at OnActuate
2-2020 - 9-2022
Sr. Business Application Sales Executive | SLG at Microsoft
8-2017 - 2-2020
Dynamics Solution Specialist at Microsoft
11-2016 - 7-2017
Engagement Manager at Microsoft

Education

2005 - 2007
AAS from MSCTC
1999 - 2003
Diploma from Beulah High School

More Information

Social Presence :

Prographics :

Exp : 19 Location : Fargo, North Dakota, United States Job Level : N/A Designation : Named Account Executive at Salesforce
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Insights For Selling To Dustin

During A Call Or A Meeting

DO's

  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."

DONT's

  • Avoid making offhand commitments, understand the root of their concerns first
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Avoid long presentations and just 'high-level' value proposition, dive into the details

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dustin is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Dustin

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Dustin move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Dustin take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Dustin

Personality Compatibility


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