Duy T.

Enthusiast
DISC Type : i

Service Desk Specialist I at LivePerson

Tustin, California, United States

Overview

Duy has no verified overview

Personality Overview

Story Driven

Amiable & Agreeable

Consensus Focused

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They are more about building relationships than just cutting deals.

Topics They Care About

Duy has no verified topics they care about

Media Appearances

Duy has no verified media appearances

Work History

12-2023
Service Desk Specialist I at LivePerson
1-2023 - 12-2023
Senior Associate at Infosys
7-2022 - 12-2022
Associate at Infosys
1-2022 - 6-2022
Associate Analyst at Infosys
8-2014 - 1-2022
Merchandise Associate at MARSHALLS LLC

Education

Master of Science - MS from The University of Texas at Dallas
Bachelor of Business Administration - BBA from The University of Texas at Dallas

More Information

Social Presence :

Prographics :

Exp : 11 Location : Tustin, California, United States Job Level : Junior Designation : Service Desk Specialist I at LivePerson
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Insights For Selling To Duy

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Duy is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Duy

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Duy move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Duy take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Duy

Personality Compatibility


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