Emily Adams

Wildcard
DISC Type : ics

Senior Business Operations Manager at Forrester

Haverhill, Massachusetts, United States

Overview

Emily is a Senior Business Operations Manager at Forrester, where she has worked on the Events team since 2011. She specializes in aligning events with client priorities to enhance their experience and drive growth. She is a graduate of the University of Rhode Island.

Outside of her professional role, Emily is a mother to a toddler. This has recently inspired her to take up baking healthy treats after a 15-year break from the craft.

After initial baking failures using ChatGPT for recipes, she found success by turning to a traditional cookbook.

Personality Overview

Friendly But Slow

Curious But Skeptical

Requires Proof

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Event Operations
Her entire tenure at Forrester has been on the Events team, focusing on operations, data, and ensuring a seamless client experience before, during, and after events.
Customer Experience
She has been involved with Forrester's Customer Experience (CX) events since the very first one, noting how the event and the discipline have evolved over the years.
Healthy Baking
As a mom to a picky toddler, she has recently become determined to learn how to bake healthy muffins and pancakes.

Media Appearances

Emily has no verified media appearances

Work History

3-2022
Senior Business Operations Manager at Forrester
2-2020 - 3-2022
Business Operations Manager at Forrester
7-2018 - 2-2020
Manager, Global Events Data & Sales Operations at Forrester
3-2009 - 1-2011
Management Trainee at Hertz Local Edition

Education

2004 - 2008
Bachelor of Arts from University of Rhode Island
Education details unavailable from Haverhill High

More Information

Social Presence :

Prographics :

Exp : 9 Location : Haverhill, Massachusetts, United States Job Level : Middle Designation : Senior Business Operations Manager at Forrester
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Insights For Selling To Emily

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Build rapport, it will come handy to handle hard questions later
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emily is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Emily

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Emily move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Emily take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Emily

Personality Compatibility


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