Emma Singleton

Examiner
DISC Type : cs

Economic Crime Manager - Fraud Operations at Zempler Bank

Liverpool, England, United Kingdom

Overview

Emma has no verified overview

Personality Overview

Unexpressive

Overcautious

Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Topics They Care About

Emma has no verified topics they care about

Media Appearances

Emma has no verified media appearances

Work History

2-2025
Economic Crime Manager - Fraud Operations at Zempler Bank
9-2023 - 2-2025
Fraud Operations Manager at Zempler Bank
7-2022 - 9-2023
Back Office & Payments Operations Leader at Zempler Bank
6-2019 - 1-2022
Business Performance Manager at Santander UK
4-2015 - 6-2019
Fraud Customer Service Team Leader at Santander UK

Education

Education details unavailable from Maghull high

More Information

Social Presence :

Prographics :

Exp : 15 Location : Liverpool, England, United Kingdom Job Level : Middle Designation : Economic Crime Manager - Fraud Operations at Zempler Bank
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Insights For Selling To Emma

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emma is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Emma

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Emma move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Emma take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Emma

Personality Compatibility


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