Emma Young in

Emma Young

Evaluator · DISC type scd
Customer Performance Manager at Dŵr Cymru Welsh Water
📍 United Kingdom

Emma Young is a Customer Performance Manager at Dŵr Cymru Welsh Water, specializing in wastewater networks. With a history in operational and customer resolution supervision within the company, she has a strong background in performance management, operational planning, and health and safety compliance.

Outside of work, Emma shows a keen interest in local community developments and environmental well-being. She is enthusiastic about new recreational facilities, such as reservoirs that offer water sports and social spaces, highlighting the importance of enjoying the local environment.

She is a vocal advocate for educating the public on infrastructure issues, actively promoting the "Stop The Block! " campaign to prevent sewer abuse.

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Experience
26 Years
Current Role
Customer Performance Manager
Job Level
Middle
Location
United Kingdom
Personality Overview

How Emma shows up

Quality Focused
Thorough Evaluator
Hard To Convince

They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Priorities

Topics Emma cares about

Customer Performance
Her career has progressed through customer-focused roles, including Customer Resolution Supervisor, to her current position as Customer Performance Manager.
Wastewater Management
Her current role is focused on Waste Water Networks, and she actively promotes public education campaigns to prevent sewer blockages.
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Career

Work history

11-2022
Customer Performance Manager
Dŵr Cymru Welsh Water
4-2019 - 11-2022
Operations Supervisor
Dŵr Cymru Welsh Water
6-2016 - 4-2019
Customer Resolution Supervisor
Dŵr Cymru Welsh Water
11-2006 - 12-2013
Programming Manager/Operations Manager
Draintech Surveys Ltd
9-2002 - 5-2006
Team Leader
Lloyds TSB
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1986 - 1991
Education details unavailable
Ynysawdre Comprehensive
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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