Emmeline Green

Go-getter
DISC Type : d

Head of B2B Customer Experience at Ecotricity

Stroud, England, United Kingdom

Overview

Emmeline Green serves as the Head of B2B Customer Experience at Ecotricity, a green energy company. She has progressed through various service delivery and management roles within the organization. She holds a background in Business Studies from Archbishop Blanch School.


She is proactive in talent acquisition, publicly reaching out to professionals in the energy industry who have been impacted by layoffs at competing companies.

Personality Overview

Self-Confident

Fast-Paced

Direct & Candid

They can be nudged to make faster decisions by offering what they value.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact.

Topics They Care About

B2B Customer Experience
Her current role as Head of B2B Customer Experience at Ecotricity demonstrates her focus on managing and enhancing the customer journey for business clients.
Green Energy
Her entire career history with Ecotricity points to a professional commitment to the renewable and sustainable energy sector.
Energy Industry Talent
She has publicly posted about job opportunities at Ecotricity, specifically targeting employees from other energy companies, indicating an interest in industry talent.

Media Appearances

Emmeline has no verified media appearances

Work History

1-2022
Head of B2B Customer Experience at Ecotricity
5-2019 - 12-2021
B2B & FiTs Service Delivery Manager at Ecotricity
1-2018 - 5-2019
FiTs Manager at Ecotricity

Education

1996 - 2003
Business Studies from Archbishop blanch school

More Information

Social Presence :

Prographics :

Exp : 7 Location : Stroud, England, United Kingdom Job Level : Mid-senior Designation : Head of B2B Customer Experience at Ecotricity
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Insights For Selling To Emmeline

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Be crisp while making the pitch
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Avoid repeating yourself or making generalizations
  • Refrain from asking too many questions
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emmeline is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Emmeline

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Emmeline move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Emmeline take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Emmeline

Personality Compatibility


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