Era Ziroe, CCXP
Login to view DISC.Era is a customer experience executive with over 20 years of experience driving growth and loyalty for companies like Synchrony, KeyBank, and PNC. She holds a BBA from Kent State University and is a Certified Customer Experience Professional. Colleagues describe her as strategic, competent, reliable, and supportive.
Outside of her professional focus, Era has a noted interest in the importance of maintaining a healthy work-life balance to manage stress. She advocates for finding personal methods for balance beyond conventional advice, emphasizing individual well-being.
Unique fact: Era is a recognized thought leader and speaker at prominent industry events, including the CX BFSI Exchange and CXFS Connect conference.
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Topics Era cares about
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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