Erica Hardy-Abreu

Observer
DISC Type : ci

Project Manager at Aetna, a CVS Health Company

Greater Harrisburg Area, United States

Overview

Erica is a Project Manager at Aetna, a CVS Health Company, specializing in broker communication and education. A consummate problem-solver, she leverages skills in root cause analysis and database management to support operational excellence. She holds a Master of Fine Arts from Rochester Institute of Technology, blending creative thinking with project management.

Outside of her corporate role, Erica is a passionate artist and storyteller with a background in animation. She believes art connects communities and enjoys exploring this through her work. Her creative interests extend to companies like The Walt Disney Company and Sony Pictures Entertainment, reflecting her passion for visual narratives.

She is the illustrator of the published childrens book, "Magic Hair, " a story about self-love for children of color.

Personality Overview

Value Driven

Curious

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Art and Storytelling
Believes that art and narrative are best when paired together and that they connect people to their communities, a philosophy she applies to her public art projects.
Children's Illustration
Illustrated the children's book "Magic Hair, " which focuses on a young girl learning to embrace her hair and promotes a message of self-love.
Broker Communication
Her current role as a Project Manager focuses on Broker Communication & Education, highlighting her expertise in managing communication channels for strategic partners.

Media Appearances

Erica has no verified media appearances

Work History

10-2021
Project Manager at Aetna, a CVS Health Company
10-2020 - 7-2025
Project Manager – Producer Incentives Associate Program Administrator at Aetna, a CVS Health Company
7-2018 - 5-2019
Illustrator at Freelance
11-2015 - 10-2020
Provider Data Services Analyst at Aetna, a CVS Health Company
3-2014 - 4-2014
Illustrator at Working Stain Glass Films

Education

2007 - 2012
Master of Fine Arts (MFA) from Rochester Institute of Technology
2003 - 2007
Bachelor of Arts (B.A.) from Ithaca College

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Harrisburg Area, United States Job Level : Middle Designation : Project Manager at Aetna, a CVS Health Company
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Insights For Selling To Erica

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them realize that there is no personal risk in making this decision
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erica is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Erica

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Erica move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Erica take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Erica

Personality Compatibility


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