Estelle GULTEKIN

Enthusiast
DISC Type : i

Delivery Customer Success Manager at SoftwareOne

Greater Paris Metropolitan Region, France

Overview

Estelle has no verified overview

Personality Overview

Consensus Focused

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Estelle has no verified topics they care about

Media Appearances

Estelle has no verified media appearances

Work History

12-2025
Delivery Customer Success Manager at SoftwareOne
4-2023
Operations Manager Grands Comptes at SoftwareOne
5-2016 - 10-2023
Internal Account Manager at SCC France
9-2008 - 4-2016
Chargée de Relations Clients Senior at SCC France
5-2004 - 8-2008
Attachée Commerciale at ARES

Education

1998 - 2000
BTS from Campus Edouard Herriot

More Information

Social Presence :

Prographics :

Exp : 21 Location : Greater Paris Metropolitan Region, France Job Level : Middle Designation : Delivery Customer Success Manager at SoftwareOne
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Insights For Selling To Estelle

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Estelle is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Estelle

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Estelle move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Estelle take some risk or not?

  • They can take some low-probability risks if needed.

You And Estelle

Personality Compatibility


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