Fábio is the Operations Director at CVC CORP, bringing extensive experience in operational management, customer service, and strategic business leadership. He is also recognized for his dedication and ability to foster strong relationships.
Fábio is committed to enhancing customer experience and operational efficiency within the tourism sector, as evidenced by his involvement with improving client assistance.
He achieved a significant milestone by leading CVC CORP to win 1st place in the "Tourism and Leisure" category at the Reclame AQUI 2024 Award.
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Experience
8 Years
Current Role
Diretor de operações
Location
São Paulo, São Paulo, Brazil
Personality Overview
How Fábio shows up
Value Driven
Assertive
Curious
They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.
Priorities
Topics Fábio cares about
Operational Excellence
As Director of Operations, Fábio is responsible for all operational processes within CVC CORP, focusing on efficiency and continuous improvement.
Customer Experience
Fábio actively works on improving customer experience and assistance, attending events with Reclame AQUI to enhance service quality.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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