Fathima is an IT Service Management professional and Senior Engineer at HARMAN India. With a background at Hewlett Packard Enterprise and IBM, she is certified in ITIL(V4) and CCNA, specializing in incident, change, problem, and project management for enterprise systems.
Fathima took a dedicated career break to relocate to the USA, where she focused on full-time parenting. This period highlights her commitment to family before she successfully re-entered the technology sector, bringing her valuable experience and a renewed perspective to her senior role.
Unique Fact: She has direct experience managing GMS Synergy and ProLiant server hardware.
Fathima Zeba
Senior Engineer / Change and Problem Manager-ITSM at HARMAN India
Bengaluru, Karnataka, India
Overview
Topics They Care About
IT Service Management
Her entire career is focused on ITSM principles, with deep expertise in incident, change, and problem management as an ITIL v4 certified professional.
Project Coordination
A core skill demonstrated throughout her career, including managing SCCM projects and coordinating IT infrastructure support initiatives at companies like IBM.
Hardware & Networking
Holds a CCNA certification and has hands-on experience with GMS Synergy and ProLiant server hardware, showcasing a deep technical foundation.
Media Appearances
Fathima has no verified media appearances
Work History
8-2024
Senior Engineer / Change and Problem Manager-ITSM at HARMAN India
5-2023 - 8-2024
ITSM-Information Technology Service Management Consultant/Project Management. at Hewlett Packard Enterprise
9-2022 - 11-2022
Executive-IT infrastructure Support / System Administrator. at Quess Corp Limited
2-2017 - 2-2022
Relocation at Career Break
12-2012 - 1-2017
SCCM Project Coordinator/ Application Support Analyst (CTS) and Incident management. at IBM
Education
Fathima has no verified education history
More Information
Social Presence :
Prographics :
Exp : N/A
Location : Bengaluru, Karnataka, India
Job Level : N/A
Designation : Senior Engineer / Change and Problem Manager-ITSM at HARMAN India
