Felicity Blake

Judge
DISC Type : Dc

Country Manager, FIS New Zealand at FIS

Auckland, Auckland, New Zealand

Overview

Felicity Blake is the Country Manager for FIS in New Zealand, bringing over 20 years of payments industry experience. She focuses on building strategic partnerships and modernising payment systems. Colleagues and partners describe her as personable, motivated, and highly respected, and she holds a Certified Associate in Project Management (CAPM) certification.

Her background includes creative pursuits, having earned a Bachelor of Arts in Interior Design from RMIT University. She also dedicated a year to studying a Bachelor of Music at the Conservatorium of Music, Melbourne University, highlighting a strong foundation in the arts alongside her extensive career in finance technology.

Unique fact: Before her distinguished career in payments, Felicity studied both interior design and classical music at the university level.

Personality Overview

Fast But Wary

Objective Thinker

Features Driven

They do not care very much about building rapport or relationships.  They put a lot of effort into ensuring personal success. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

Payments Innovation
As an active member of Payments New Zealand, she contributes her global expertise to local conversations about innovation and modernizing payment systems in the region.
Women in Payments
She has been involved with the Women in Payments symposium for over a decade and frequently speaks on the importance of mentorship and diversity in the industry.
Strategic Partnerships
A key focus of her role is developing strong relationships to build strategic partnerships within the complex payments technology environment.

Media Appearances

Felicity Blake - Country Manager @ FIS NZ | Leader Led #4. Featured in YouTube (Leader Led Podcast)

See Now

Work History

7-2020
Country Manager, FIS New Zealand at FIS
1-2015 - 7-2020
Country Manager, New Zealand at ACI Worldwide
11-2011 - 1-2015
Payments Consultant, Global Network Business at American Express
1-2005 - 11-2011
Business Acquisition Manager at Fisher & Paykel Finance
1-2001 - 12-2004
National Merchant Sales Manager at Diners Club NZ

Education

1986 - 1991
Bachelor of Arts in Interior Design from RMIT University
1985 - 1986
1st year Bachelor of Music from Conservatorium of Music, Melbourne University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Auckland, Auckland, New Zealand Job Level : Middle Designation : Country Manager, FIS New Zealand at FIS
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Insights For Selling To Felicity

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Speak about competitive differentiation that your product offers
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Don't try too hard to forge relationships with them
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Felicity is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Felicity

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Felicity move?

  • If convinced, they can reach decisions quite fast.
  • Can Felicity take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Felicity

Personality Compatibility


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