Fernanda Rossin

Inquirer
DISC Type : cd

Brazil Country Lead, Service Operations at TikTok

São Paulo, São Paulo, Brazil

Overview

Fernanda has no verified overview

Personality Overview

Demanding

Hard To Convince

Upfront

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact.

Topics They Care About

Fernanda has no verified topics they care about

Media Appearances

Fernanda has no verified media appearances

Work History

10-2025
Brazil Country Lead, Service Operations at TikTok
4-2025 - 10-2025
Head of Customer Success at Starbem
7-2023 - 8-2024
Head of Customer Experience at Nomad
7-2022 - 6-2023
Customer Experience Manager at Nubank
1-2020 - 6-2022
Customer Experience Coordinator at Nubank

Education

2009 - 2015
Bachelor's degree from Universidade Estadual Paulista Júlio de Mesquita Filho
4-2025 - 4-2026
Especialização from FAAP Online

More Information

Social Presence :

Prographics :

Exp : 8 Location : São Paulo, São Paulo, Brazil Job Level : Middle Designation : Brazil Country Lead, Service Operations at TikTok
URL has been copied!

Insights For Selling To Fernanda

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Make sure that you you respond to any queries from them quickly
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fernanda is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Fernanda

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Fernanda move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Fernanda take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Fernanda

Personality Compatibility


Other TikTok Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.