Fiona Sannachan

Evaluator
DISC Type : cds

Fraud Team Manager at Monzo Bank

Glasgow, Scotland, United Kingdom

Overview

Fiona has no verified overview

Personality Overview

Fast But Analytical

Quality Focused

Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

Fiona has no verified topics they care about

Media Appearances

Fiona has no verified media appearances

Work History

8-2023
Fraud Team Manager at Monzo Bank
6-2023 - 8-2023
Senior Fraud Investigator at Monzo Bank
7-2020 - 6-2023
Financial Crime Investigator at Monzo Bank
4-2020 - 7-2020
Customer Operations at Monzo Bank
5-2017 - 4-2020
Sales Executive at Matthew Clark

Education

2012 - 2013
Post Graduate Diploma from University of the West of Scotland
2008 - 2012
Bachelor's Degree from University of the West of Scotland

More Information

Social Presence :

Prographics :

Exp : 14 Location : Glasgow, Scotland, United Kingdom Job Level : Middle Designation : Fraud Team Manager at Monzo Bank
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Insights For Selling To Fiona

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fiona is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Fiona

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Fiona move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Fiona take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Fiona

Personality Compatibility


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