Frances Fiorillo

Questioner
DISC Type : c

Director at Coast Capital Savings

Vancouver, British Columbia, Canada

Overview

Frances has no verified overview

Personality Overview

Price-Sensitive

Value Seeker

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  It is quite likely of them to ask for pricing or other concessions. They prefer to fully evaluate every situation.

Topics They Care About

Frances has no verified topics they care about

Media Appearances

Frances has no verified media appearances

Work History

5-2019 - 4-2022
Director at Coast Capital Savings
10-2018
Director at Vancouver Airport Authority
2005 - 2017
SVP People & In-flight Services at Virgin America
2004 - 2005
Chief Human Resource Officer at Provincial Health Services Authority (British Columbia)
2000 - 2003
SVP Human Resources & Customer Service at Air Canada ZIP

Education

1970 - 1974
Bachelor of Arts from The University of British Columbia
Economics and Organizational Behaviour from Simon Fraser University

More Information

Social Presence :

Prographics :

Exp : 32 Location : Vancouver, British Columbia, Canada Job Level : Mid-senior Designation : Director at Coast Capital Savings
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Insights For Selling To Frances

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Frances is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Frances

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Frances move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Frances take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Frances

Personality Compatibility


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