Gabriela Cavalheiro Lumare
Customer Experience Manager at Loggi
📍 São Paulo, São Paulo, Brazil
Gabriela is a Customer Experience Manager at Loggi, specializing in fostering customer-centric cultures and enhancing operational efficiency. She has extensive experience in managing digital channels, phone, and social media, driving continuous improvement projects.
Her academic background includes an MBA from Insper Instituto de Ensino e Pesquis and a degree in Propaganda e Marketing from ESPM Escola Superior de Propaganda e Marketing.
She frequently posts about the pride she takes in team achievements and successful collaborations in customer experience.
Read the full overview →Current Role
Customer Experience Manager
Location
São Paulo, São Paulo, Brazil
Personality Overview
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Priorities
Topics Gabriela cares about
Customer Experience
Gabriela's primary professional focus is on building better customer experiences and achieving high satisfaction levels, as highlighted in her role and posts.
Digital Channels
She has extensive experience with digital channels, phone, and social media, including continuous improvement projects and product squads.
Career
Work history
1-2019
Customer Experience Manager
Loggi
7-2016 - 12-2018
Product Manager
Groupon
2-2012 - 6-2016
Quality Assurance Manager
Groupon
1-2011 - 1-2012
Merchant Center Senior Analyst
Groupon
6-2010 - 12-2010
Customer Relationship Analyst
EC Comunicação
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2017 - 2018
Master of Business Administration (MBA)
Insper Instituto de Ensino e Pesquisa
2005 - 2008
Bacharelado em comunicação social com ênfase em Propaganda e Marketing
ESPM Escola Superior de Propaganda e Marketing
Social presence
Other Loggi Employees
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