Gavin Jones

Pioneer
DISC Type : DIS

Enterprise Account Director - Strategic Accounts at InvoiceCloud, Inc.

Greater Minneapolis-St. Paul Area, United States

Overview

Gavin is a sales executive at InvoiceCloud with deep expertise in the utilities sector from his time at Salesforce and Celonis. He holds both a Bachelors degree and an MBA from The University of Dallas. Colleagues and clients describe him as customer-focused, trustworthy, and a straight shooter.

Based on his interests, Gavin follows developments in the automotive industry, specifically the BMW Group, as well as the IT consulting firm CGI. He likely maintains ties to his alma maters region and may follow local Dallas sports teams.

His professional philosophy is driven by the belief that customer attitude is the ultimate factor in determining success.

Personality Overview

Driven But Considerate

Friendly But Fast

Dynamic But Sincere

If they are convinced, they can become very strong champions for your product  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Customer Success
His introduction states a focus on customer success, a theme consistently reinforced in his recommendations.
AI in Billing
He frequently shares content about leveraging AI and GenAI to transform legacy billing systems and workflows for greater efficiency.
Utilities Digitalization
His career at InvoiceCloud, Salesforce, and Celonis has a strong focus on providing cloud and software solutions for the energy and utilities industry.

Media Appearances

Gavin has no verified media appearances

Work History

12-2024
Enterprise Account Director - Strategic Accounts at InvoiceCloud, Inc.
2-2023 - 12-2024
Solution Sales Executive - Customer Workflow at ServiceNow
6-2022 - 2-2023
Strategic Account Executive - Utilities at Celonis
2-2020 - 6-2022
Strategic Account Manager - Salesforce for Utilities at Salesforce
9-2019 - 2-2020
Regional Vice President - Energy and Utilities (Aquired by Salesforce) at Vlocity

Education

Bachelor’s Degree from The University of Dallas
MBA from The University of Dallas

More Information

Social Presence :

Prographics :

Exp : 6 Location : Greater Minneapolis-St. Paul Area, United States Job Level : Mid-senior Designation : Enterprise Account Director - Strategic Accounts at InvoiceCloud, Inc.
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Insights For Selling To Gavin

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • During followups, use calls or text if needed, they should be fine
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gavin is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Gavin

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Gavin move?

  • They are generally fast movers and can take quick decisions
  • Can Gavin take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Gavin

Personality Compatibility


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