George Goudelis

Inquirer
DISC Type : cd

Head of Data Analytics & AI at Eurobank

Pentéli, Attiki, Greece

Overview

George Goudelis leads the Data Analytics & AI team at Eurobank, where he drives innovation using Gen AI and advanced analytics for customer acquisition and retention. His expertise spans predictive modeling, recommendation engines, and AML analytics. He holds a postgraduate degree in Applied Mathematics and Physical Sciences from the National Technical University of Athens.

Based on a recommendation, George is known for his reliability, having maintained strong professional connections for over two decades since his university years. He is a proud alumnus of both the University of the Aegean and the National Technical University of Athens.

He is an award-winning leader, recently recognized for his teams high-value implementations and impressive results in analytics.

Personality Overview

Demanding

ROI Conscious

Upfront

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They respond well to confident salespeople. They care equally about the product and its potential impact.

Topics They Care About

GenAI in Banking
He spearheads the adoption of GenAI for chatbots, customer feedback analysis, and campaigns. He is also speaking on this topic at the upcoming CX Summit 2026.
Advanced Customer Analytics
His work focuses on using machine learning for customer targeting, cross-selling, and churn reduction to maximize Customer Lifetime Value.
Data-Driven CX
His upcoming fireside chat, "From Data to Experiences", highlights his focus on leveraging analytics and GenAI to enhance the modern banking customer experience.

Media Appearances

George has no verified media appearances

Work History

10-2023
Head of Data Analytics & AI at Eurobank
1-2017
Head of Advanced Analytics at Eurobank
9-2007 - 12-2016
CRM & Customer Intelligence Manager at Eurobank
6-2006 - 9-2007
Senior Data Mining Analyst/ Strategic Marketing at Geniki Bank
9-2001 - 5-2006
Data Mining Database Developer/ IT at Vodafone - Panafon S.A

Education

1997 - 2000
Postgraduate degree from National Technical University of Athens (N.T.U.A.) – School of Applied Mathematical and Physical Sciences
1991 - 1996
University degree from University of the Aegean/ Department of Mathematics

More Information

Social Presence :

Prographics :

Exp : 24 Location : Pentéli, Attiki, Greece Job Level : Mid-senior Designation : Head of Data Analytics & AI at Eurobank
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Insights For Selling To George

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Tell them that you are there to help them create visible impact within their organization
  • Stress on the business value that your product offers

DONT's

  • Refrain from asking too many questions
  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with George is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from George

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will George move?

  • Their decision making speed is somewhere in the middle.
  • Can George take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And George

Personality Compatibility


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