George Hamm is the Director of Client & Revenue Retention at Expedient, specializing in building customer success teams that drive measurable retention and revenue growth. He focuses on designing and scaling programs across the complete customer lifecycle. People who have worked with him describe him as a professional, insightful, and natural leader.
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Experience
25 Years
Current Role
Director Client & Revenue Retention
Job Level
Mid-senior
Location
Charlotte, North Carolina, United States
Personality Overview
How George shows up
Dynamic But Sincere
Driven But Considerate
Decisive But Friendly
They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)
Priorities
Topics George cares about
Customer Success Strategy
His career is focused on building and scaling customer success programs that enhance client experiences and drive business growth, as seen in his roles at Expedient, DataBank, and Flexential.
Revenue & Retention
He leads national revenue and client retention initiatives, implementing strategies to optimize customer satisfaction and revenue generation for his company.
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Career
Work history
4-2025
Director Client & Revenue Retention
Expedient
12-2023
Founder
PeakSuccess Partners
12-2022 - 3-2025
Director of Customer Success
DataBank
9-2022
Customer Success Coach and Mentor
Catalyst Software
1-2018 - 11-2022
Sr. Director of Customer Success
Flexential
In the press
Media appearances
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Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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