Graham Leonard

Enthusiast
DISC Type : i

Multi-Site Manager at Compass Group

Winchester, England, United Kingdom

Overview

Graham is an accomplished hospitality leader, currently a Multi-Site Manager with Compass Group, overseeing Costa Coffee and Amigo stores. His career includes managing flagship pubs for Samuel Smith Brewery, where he drove like-for-like sales growth by up to 40% and trained future managers, consistently focusing on team building and operational excellence.

He has a strong sense of community responsibility, demonstrated through his volunteer work as a Roaming Supervisor for Pride in London. In this role, he focused on ensuring the streets and venues were safe, compliant, and adhering to all licensing regulations during the major public event.

Unique fact: While managing the historic Ye Olde Cheshire Cheese pub, he increased like-for-like sales by an impressive 40%.

Personality Overview

Amiable & Agreeable

Story Driven

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Team Leadership
His profile emphasizes "Leading People & Managing Things! " and he previously held a role as a Training Centre Manager for future hospitality managers.
Operational Excellence
He highlights achieving 100% NSF Audits and 5* EHO Inspections in a past role, showing a commitment to high standards and compliance.
Hospitality Growth
He has a proven record of driving significant like-for-like sales growth, with figures as high as 40% in a previous general manager role.

Media Appearances

Graham has no verified media appearances

Work History

10-2025
Multi-Site Manager at Compass Group
7-2024 - 10-2025
Senior General Manager/Training Centre Manager/Temporary Multi Site Manager at Samuel Smith Old Brewery (Tadcaster)
2-2023 - 7-2024
General Manager at Samuel Smith Old Brewery (Tadcaster)
7-2022 - 7-2022
Soho Roaming Supervisor at Pride in London
8-2021 - 2-2023
Pub Operator at Craft Union Pub Company

Education

Graham has no verified education history

More Information

Social Presence :

Prographics :

Exp : 22 Location : Winchester, England, United Kingdom Job Level : Middle Designation : Multi-Site Manager at Compass Group
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Insights For Selling To Graham

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Invite them for a lunch or a drink/coffee
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Graham is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Graham

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Graham move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Graham take some risk or not?

  • They can take some low-probability risks if needed.

You And Graham

Personality Compatibility


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